Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Enrique R. MINUTO

Enrique R. MINUTO

March 19, 2025

5  out of  5
rating by Enrique R. MINUTO
"My number one favorite insurance A little bit expensive, but is all good great Custumer service"
We responded:
"Hello Enrique Thank you very much for your fire five star review of the State Farm Chula Vista office of Frederick Hetter. We’d appreciate you trusting us with your auto insurance needs and more importantly choosing us over all the other carriers. We appreciate your loyalty and business at State Farm Fred Hetter"
Profile photo of Joann Wright

Joann Wright

March 18, 2025

5  out of  5
rating by Joann Wright
"Fred and his team always respond in a timely manner to my needs, are very attentive, and provide plenty of options so that I can make an informed decision!"
We responded:
"Good afternoon John. Hope all is well thank you for your five star review and more importantly for being a loyal customer to the State Farm, Chula Vista , Fred Hetter, Agency, Claudia and the team appreciate your review and thank you again for being with us."
Profile photo of Marlene A.

Marlene A.

March 4, 2025

5  out of  5
rating by Marlene A.
"State Farm has been our insurance for over 30 years. We are well satisfied with the service."
We responded:
"Hello Marlene, thank you so much for picking the State Farm Fred Hetter Chula Vista Agency for your auto insurance needs. We appreciate your loyalty and for taking time out of your busy schedule to provide us with a five star review again thank you State Farm Chula Vista, Fred Hetter."
Profile photo of Rive Rive

Rive Rive

February 25, 2025

5  out of  5
rating by Rive Rive
"For so many years, you guys provide me with a great service, so I’m so happy thank you"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Michelle Klepper

Michelle Klepper

February 21, 2025

5  out of  5
rating by Michelle Klepper
"Quick to respond and always eager to help"
We responded:
"Hello Michelle, We appreciate you taking your time to provide a five star review of our agency. Here at State Farm Chula Vista, Fred Hetter we take a lot of pride in making sure we take care of all our policyholders and your review confirms that we’re doing just that much appreciated. Fred Hetter State Farm"
Profile photo of Kim Ortiz

Kim Ortiz

February 18, 2025

5  out of  5
rating by Kim Ortiz
"Office staff is very professional and courteous. Every time I've called I've had good interactions."
We responded:
"Hello Kim, thank you for your detailed positive review and appreciate your business. Glad we got a chance to help you with your insurance needs!! "
Profile photo of Alejandro Alvarez

Alejandro Alvarez

February 17, 2025

5  out of  5
rating by Alejandro Alvarez
"Good rates and great customer service. They are always on call if I need help and I can control everything from the phone app."
We responded:
"Hello Mr. Alvarez thank you so much for your five star review of the San Diego County State Farm agency with agent Fred Hetter. We appreciate you taking time to provide a fast review and share how we’re able to help you with your insurance needs. Have a great day."
Profile photo of Samuel Cano

Samuel Cano

February 12, 2025

5  out of  5
rating by Samuel Cano
"Very good branch and nice people !"
We responded:
"Hello Samuel thank you so much for the five star review of State Farm thread header in Chula Vista . We appreciate you specifically identifying the State Farm, Fred, Hetter, Agency, and Chula Vista for being a great branch and exceeding your expectations with your auto insurance needs. Have a great day."
Profile photo of M RTP

M RTP

January 31, 2025

5  out of  5
rating by M RTP
"Been with State Farm for many years!!"
We responded:
"Hello, Thank you for your five star review and loyalty to our agency. We appreciate your loyalty and trusting us with your auto and fire insurance needs! Thanks again. Fred Hetter State Farm insurance!! "
Profile photo of Sophia Sanchez

Sophia Sanchez

January 29, 2025

5  out of  5
rating by Sophia Sanchez
"Happy to be back with State Farm for car insurance. I love how easy it is to pay my bill online. No issues with them at all so far."
We responded:
"Hello Sofía. Thank you very much for taking time out of your busy schedule to write a five star review of the Fred Hetter State Farm agency in Chula Vista California. We appreciate you trusting us with your auto insurance needs and more specifically for doing business with our Chula Vista Auto insurance location thank you again."
Profile photo of Zaira Agraz

Zaira Agraz

January 8, 2025

5  out of  5
rating by Zaira Agraz
"Eh tenido state farm por años y estoy muy contenta hasta la fecha La recomiendo Sii"
We responded:
"Zaira, Buenos Dias y muchisimas gracias por tener tu seguro de auto con nuestra oficina State Farm Chula Vista Fred Hetter. Saludos y buen año"
Profile photo of Alberto Martinez

Alberto Martinez

January 7, 2025

5  out of  5
rating by Alberto Martinez
"todo el personal es muy eficiente y amable, en el ultimo incidente que tuve me ayudaron entodo lo que necesite Gracias"
We responded:
"Alberto - Muchas gracias por su reseña de 5 estrellas y por tener su seguto de auto con Nosotros. Agradecemos su lealtad y el echo que confie en nuestra oficina de State Farm Chula Vista Fred Hetter"
Profile photo of Juan Rubio

Juan Rubio

January 6, 2025

5  out of  5
rating by Juan Rubio
"Great experience with minor fender bender. My car was dented while parked and was able to drop it off for repairs same day. State Farm came through"
We responded:
"Juan- thank you for your 5 star review and loyalty to State Farm Chula Vista Fred Hetter agency. We appreciate your trust with your auto insurance. "
Profile photo of MRS GUZMAN

MRS GUZMAN

January 3, 2025

5  out of  5
rating by MRS GUZMAN
"This insurance company is amazing. They really do care about their clients and go above and beyond to tailor to your needs when it comes to insurance."
We responded:
"Mrs Guzman, Thank you for your five star review and trust!! We appreciate you! "
Profile photo of Olivia Espinoza

Olivia Espinoza

January 3, 2025

5  out of  5
rating by Olivia Espinoza
"Have been a customer with State Farm Insurance first with Mr Olsen and Nellie now with Fred Hetter. Both helpful and experienced. 5 stars."
We responded:
"Olivia- thank you for your trust at the State Farm Chula Vista Fred hetter agency. We appreciate your 5 star review!! "
Profile photo of lashay bond

lashay bond

January 2, 2025

5  out of  5
rating by lashay bond
"My experience with State Farm has been good so far. I totaled my car and they paid most of it off and my gap insurance covered the rest :)"
We responded:
"Lashay- thank you for the five star review of the State Farm Chula Vista Fred Hetter agency! Your trust in us is appreciated"
Profile photo of Guillermo Portillo

Guillermo Portillo

December 25, 2024

5  out of  5
rating by Guillermo Portillo
"Exelente atencion al cliente."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your loyalty and trust!"
Profile photo of Connie Arroyo

Connie Arroyo

December 18, 2024

5  out of  5
rating by Connie Arroyo
"Muy agradecida con su servicio un personal muy amable definitivamente los recomdaria amigos y familiares"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Xochitl Flores

Xochitl Flores

December 17, 2024

5  out of  5
rating by Xochitl Flores
"Les doy gracias a todo el personal de State Farm por que siempre me contestan con cortesía"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Anthony January

Anthony January

December 17, 2024

5  out of  5
rating by Anthony January
"Great service! Nice people. Great customer service!"
We responded:
"Anthony. Thank you for your review."
Profile photo of Colleen Cooke

Colleen Cooke

December 9, 2024

5  out of  5
rating by Colleen Cooke
"I appreciate the great communication I receive from Fred and his staff. They contact me if they see anything awry with my account. Always very courteous and helpful, they are "real people", not just agents."
We responded:
"Hello Colleen, thank you for the kind words and appreciate your loyalty!!"
Profile photo of Mariel Avila

Mariel Avila

December 6, 2024

5  out of  5
rating by Mariel Avila
"I have been super happy with State Farm. The app is so easy to navigate and every time I have questions or need to talk to someone I am pleased with the help I get. My agent Fred is super quick to respond and very helpful."
We responded:
"Mariel, just wanna thank you for your review and more importantly for trusting us with your auto insurance needs. Have a great weekend. Thank you once again."
Profile photo of Abel Gomez

Abel Gomez

December 6, 2024

5  out of  5
rating by Abel Gomez
"A few years ago, a motorcycle hit me on the freeway. The driver run from the scene. Luckily no physical harm, but I was stress, and worry. Went straight to Fred Hetter and staff, they calm me down, made sure I was okay, and started the paper work. I felt I was treated like I was family. The car was fixed and my nerves return back to normal. That day I will never forget because I had helping hands ready to help me! Thank you again Fredd, and ladies that assisted that unforgettable day!"
We responded:
"Abel We appreciate your business and loyalty. Glad you are ok and we appreciate your loyalty. "
Profile photo of Catalina Flores

Catalina Flores

December 5, 2024

5  out of  5
rating by Catalina Flores
"State Farm has been so helpful with all my questions. So happy with their service, I would recommend it to everyone. They are very helpful, and when I am in need at non-business hours assistance, they are there to solve problems. Thank you State Farm Insurance!"
We responded:
"Catalina- Thank you for your kind words!!! We appreciate your loyalty!!"
Profile photo of James Connors

James Connors

December 3, 2024

5  out of  5
rating by James Connors
"I have been with State Farm’s for years and they have always been there for me."
We responded:
"James, Thank you for your kind words and loyalty. We appreciate you and trusting us with your insurance needs "