Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karina Montalvo

Karina Montalvo

April 27, 2026

5  out of  5
rating by Karina Montalvo
"Excelente atención de Rosalina"
Profile photo of Doris Moreno

Doris Moreno

April 27, 2026

5  out of  5
rating by Doris Moreno
"Increíble servicio de Rosalina Se toma el tiempo de explicarte todo con paciencia y siempre busca lo mejor para ti. Da muchísima tranquilidad contar con alguien así."
Profile photo of Liliana Campos

Liliana Campos

April 27, 2026

5  out of  5
rating by Liliana Campos
"Muy buena experiencia con Rosalina Te hace sentir en confianza, resuelve todas tus dudas y te acompaña en todo el proceso. Se nota que le importa realmente ayudar"
Profile photo of Doris Andrea Carreño Moreno

Doris Andrea Carreño Moreno

April 27, 2026

5  out of  5
rating by Doris Andrea Carreño Moreno
"Rosalinaaa super amable y atenta siempre"
Profile photo of Jonathan Guzmán

Jonathan Guzmán

April 27, 2026

5  out of  5
rating by Jonathan Guzmán
"GREAT JOB ROZALINA!"
Profile photo of Christian Sermeno

Christian Sermeno

April 27, 2026

5  out of  5
rating by Christian Sermeno
"Had insurance with them for more than 10 years, always helpful with all"
Profile photo of Axel Flores

Axel Flores

April 27, 2026

5  out of  5
rating by Axel Flores
"Really helpful and understandable and is willing to break down everything"
Profile photo of Isabella San Martin

Isabella San Martin

January 14, 2026

5  out of  5
rating by Isabella San Martin
"Always a 10000/10000 with customer service !! always gets the job done in a timely manner!"
We responded:
"Good evening, Isabella I apologize for the late reply. We want to personally thank you for taking time out of your busy schedule and more importantly for giving us a five star review we thank you for your loyalty and trusting us with your auto insurance at Chula Vista Fred Hetter State Farm."
Profile photo of Lily Camarena

Lily Camarena

November 27, 2025

5  out of  5
rating by Lily Camarena
"Great experience! Rosalina explained everything so well and made insuring my car super easy."
We responded:
"Hello lady, thank you so much for taking time Out of your busy schedule to write a five star review and a detailed message of how Rosalina helped you in making sure your auto insurance was properly insured. We appreciate your loyalty at Chula Vista Fred Hetter State Farm thank you."
Profile photo of Claudia Rubalcava Nieves

Claudia Rubalcava Nieves

November 27, 2025

5  out of  5
rating by Claudia Rubalcava Nieves
"Great customer service with Rosalina ! Definitely would recommend"
We responded:
"Hello Claudia, thank you so much for taking time out of your busy schedule and acknowledging Rosalina as being a key person at your State Farm Chula Vista Fred Hetter Agency we appreciate you trusting us with your auto insurance needs"
Profile photo of Grecia Cantú Ruíz

Grecia Cantú Ruíz

November 27, 2025

5  out of  5
rating by Grecia Cantú Ruíz
"State Farm is our family's go-to insurance service for our cars. We've received great customer, especially from our consultor Rosalina. She is always willing to clarify any questions or concerns we have regarding our current plan and future renewals. I highly recommend their services."
We responded:
"Hello Grecia, thank you so much for taking time out of your busy schedule to write up a five star review of your State Farm agent in Fred Hetter Chula Vista office. Thank you for trusting us with your auto insurance needs and sharing great and kind words of your service provided by Rose at our office.we appreciate you"
Profile photo of Noemi Carrillo

Noemi Carrillo

November 26, 2025

5  out of  5
rating by Noemi Carrillo
"Rosalina is amazing!!!! She helped me get my car insured and explained everything super clearly. She answered all my questions and made the whole process so easy. Totally recommend working with her and the Fred Hetter team!"
We responded:
"Hello Noemi, thank you so much for taking time out of your busy schedule to write a five star review of your State Farm agent Chula Vista Fred Hetter, Agency. We take pride and trying to provide the best possible service to you and your family and appreciate you trusting us your State Farm agent, Chula Vista, Fred Hetter."
Profile photo of osmark flores

osmark flores

November 26, 2025

5  out of  5
rating by osmark flores
"Muchas gracias por todas las atenciones y servicios de la gente Ricky, ya que se desarrolló con profesionalismo oportuno y disipó todas mis dudas"
We responded:
"Hello Omar Flores thank you so much for taking time out of your busy schedule to write a five star review of our agency and more importantly for trusting us with your auto insurance needs. We know you have many choices as to who you have your insurance with and appreciate your loyalty to your State Farm Fred Hetter chula vista office "
Profile photo of Fernando Serrano

Fernando Serrano

November 26, 2025

5  out of  5
rating by Fernando Serrano
"Excelente atención por parte de Rosalina ! Me dio de manera clara y concisa la información que solicité."
We responded:
"Hello Fernando, thank you so much for trusting us for your State Farm insurance needs. We appreciate you trusting us with your auto insurance and for writing kind words as a relates to Rosalina your Chula Vista, State Farm agent, Fred"
Profile photo of María Eugenia Perez Anguiano Scully

María Eugenia Perez Anguiano Scully

November 26, 2025

5  out of  5
rating by María Eugenia Perez Anguiano Scully
"Lo máximo el servicio de Ricardo Ortiz"
We responded:
"Hello 😆😊👌🏻maria thank you for writing a five star review of your Chula Vista, State Farm agent, Fred Hetter, Agency. We know you have many choices as to who ensure your auto insurance in San Diego and feel honored to be your insurance agent. Thank you for your kind words as a relates to Ricardo and we, we’re glad to know and hear that he provides great customer service."
Profile photo of Dinora Rodriguez

Dinora Rodriguez

November 26, 2025

5  out of  5
rating by Dinora Rodriguez
"Excelente servicio!, Super padre que hablen español."
We responded:
"Hello Dinora, thank you for taking time out of your schedule to write a five star review of your Chula Vista State Farm agent office. We take pride and making sure we’re able to communicate in Spanish to our San Diego Chula Vista imperial Beach and San Ysidro clientele. We appreciate your loyalty and your trust in your Chula Vista, State Farm, Fred Hetter, Agency"
Profile photo of Olimpia jaramillo

Olimpia jaramillo

November 26, 2025

5  out of  5
rating by Olimpia jaramillo
"I recently had an incident with my vehicle, Fred & Ricardo were very patient and helpful with my case! It is great to have such a great insurance company that supports me."
We responded:
"Hello Olympia!! Thank you for your time in getting this review of five stars and letting us know of your great experience with Ricardo. We appreciate you and your loyalty!! "
Profile photo of Joaquin Rivera

Joaquin Rivera

November 26, 2025

5  out of  5
rating by Joaquin Rivera
"Great service!"
We responded:
"Hello Joaquin, thank you so much for writing a five star review of your Chula Vista State Farm Fred Hetter Agency we know you have many choices and appreciate you trusting us with your auto insurance needs"
Profile photo of titi anaya

titi anaya

November 26, 2025

5  out of  5
rating by titi anaya
"Excelente servicio por parte de Ricardo! Siempre alegre y servicial! Me siento muy cómoda con Su Office!"
We responded:
"Hola Titi Mucho Gracias Puerto, Martin Tiempo Dia para Darnos 5 Estrellas y por reconocer a Ricardo "
Profile photo of Sofia Moreno

Sofia Moreno

November 25, 2025

5  out of  5
rating by Sofia Moreno
"I have called several times to make changes to our automobile policies, I always dreaded calling cause I'm always left with questions or felt pushed into something I didn't want, my choices pushed aside without too much explanation. I most if the time felt irritated afterwards, but not this time! Ricardo was very knowledgeable, friendly and helpful. Excellent customer service, he was the best!. I'll ask for him always ☺️"
We responded:
"Hello Sofía, thank you for taking time out of your business schedule to acknowledge Ricardo as being a key player in the State Farm Chula Vista Agency thank you for trusting us with your honor. Insurance needs Fred Hetter"
Profile photo of Ricardo Vergara

Ricardo Vergara

November 21, 2025

5  out of  5
rating by Ricardo Vergara
"State Farm always delivers great service, and Rosalina is especially helpful with our claims and COI renewals. We appreciate their professionalism and reliability!"
We responded:
"Hello Ricardo, thank you for taking time out of your busy schedule to write a five star review of your Chula Vista State Farm agency office here in Chula Vista. We take pride and being your insurance agency of choice and thank you for acknowledging Rosalina‘s advice in helping you with your needs."
Profile photo of Lisa Luna

Lisa Luna

November 21, 2025

5  out of  5
rating by Lisa Luna
"For the past 6 months, I’ve had to call State Farm several times to add vehicles, temporarily suspend a policy, make some policy changes, reinstate my policies, etc. Every single time, Ricardo O. has helped me. He consistently went above and beyond to assist and explain everything clearly. His patience, knowledge, and kindness were truly exceptional. Thank you for all your help."
We responded:
"Hello Lisa, thank you for giving us a five star review and more importantly for acknowledging Ricardo as being a key player in the State Farm Chula Vista Fred Hetter, Agency we appreciate your loyalty and for trusting us with their auto insurance needs"
Profile photo of Irene Cervantes

Irene Cervantes

November 20, 2025

5  out of  5
rating by Irene Cervantes
"Una atención excelente…muchas gracias a Ricardo y a Rosalina que siempre están muy atentos a atender cualquier pregunta o problema que yo tenga siempre te risueños y amables 🙏🏻😉👍🏻👍🏻👍🏻👍🏻👍🏻"
We responded:
"Hello Irene, thank you for acknowledging rosalina and Ricardo as your auto insurance advisor we appreciate your business and appreciate you taking time and providing a five star review of your Chula Vista Fred Hetter State Farm Agency. Thank you for trusting us with the auto insurance needs."
Profile photo of Jose Juarez

Jose Juarez

November 19, 2025

5  out of  5
rating by Jose Juarez
"Richard siempre muy atento y servicial, muy feliz con ustedes"
We responded:
"Hello Jose, thank you for providing a five star review of your Chula Vista Fred Hetter State Farm Agency also thank you for writing some kind words as it relates to Ricardo and his knowledge with insurance"
Profile photo of Ivan Lopez

Ivan Lopez

November 19, 2025

5  out of  5
rating by Ivan Lopez
"He was very kind very courteous very helpful. Good information and I was help with what I came in for. I really appreciate it."
We responded:
"Hello Yvonne, thank you for providing a five star review of your Chula Vista State Farm Fred Hetter Agency we appreciate you and acknowledge you have many choices. Thank you for trusting us with your auto insurance needs."