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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zaira Agraz

Zaira Agraz

January 8, 2025

5  out of  5
rating by Zaira Agraz
"Eh tenido state farm por años y estoy muy contenta hasta la fecha La recomiendo Sii"
We responded:
"Zaira, Buenos Dias y muchisimas gracias por tener tu seguro de auto con nuestra oficina State Farm Chula Vista Fred Hetter. Saludos y buen año"
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Alberto Martinez

January 7, 2025

5  out of  5
rating by Alberto Martinez
"todo el personal es muy eficiente y amable, en el ultimo incidente que tuve me ayudaron entodo lo que necesite Gracias"
We responded:
"Alberto - Muchas gracias por su reseña de 5 estrellas y por tener su seguto de auto con Nosotros. Agradecemos su lealtad y el echo que confie en nuestra oficina de State Farm Chula Vista Fred Hetter"
Profile photo of Juan Rubio

Juan Rubio

January 6, 2025

5  out of  5
rating by Juan Rubio
"Great experience with minor fender bender. My car was dented while parked and was able to drop it off for repairs same day. State Farm came through"
We responded:
"Juan- thank you for your 5 star review and loyalty to State Farm Chula Vista Fred Hetter agency. We appreciate your trust with your auto insurance. "
Profile photo of MRS GUZMAN

MRS GUZMAN

January 3, 2025

5  out of  5
rating by MRS GUZMAN
"This insurance company is amazing. They really do care about their clients and go above and beyond to tailor to your needs when it comes to insurance."
We responded:
"Mrs Guzman, Thank you for your five star review and trust!! We appreciate you! "
Profile photo of Olivia Espinoza

Olivia Espinoza

January 3, 2025

5  out of  5
rating by Olivia Espinoza
"Have been a customer with State Farm Insurance first with Mr Olsen and Nellie now with Fred Hetter. Both helpful and experienced. 5 stars."
We responded:
"Olivia- thank you for your trust at the State Farm Chula Vista Fred hetter agency. We appreciate your 5 star review!! "
Profile photo of lashay bond

lashay bond

January 2, 2025

5  out of  5
rating by lashay bond
"My experience with State Farm has been good so far. I totaled my car and they paid most of it off and my gap insurance covered the rest :)"
We responded:
"Lashay- thank you for the five star review of the State Farm Chula Vista Fred Hetter agency! Your trust in us is appreciated"
Profile photo of Guillermo Portillo

Guillermo Portillo

December 25, 2024

5  out of  5
rating by Guillermo Portillo
"Exelente atencion al cliente."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your loyalty and trust!"
Profile photo of Connie Arroyo

Connie Arroyo

December 18, 2024

5  out of  5
rating by Connie Arroyo
"Muy agradecida con su servicio un personal muy amable definitivamente los recomdaria amigos y familiares"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Xochitl Flores

Xochitl Flores

December 17, 2024

5  out of  5
rating by Xochitl Flores
"Les doy gracias a todo el personal de State Farm por que siempre me contestan con cortesía"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anthony January

December 17, 2024

5  out of  5
rating by Anthony January
"Great service! Nice people. Great customer service!"
We responded:
"Anthony. Thank you for your review."
Profile photo of Colleen Cooke

Colleen Cooke

December 9, 2024

5  out of  5
rating by Colleen Cooke
"I appreciate the great communication I receive from Fred and his staff. They contact me if they see anything awry with my account. Always very courteous and helpful, they are "real people", not just agents."
We responded:
"Hello Colleen, thank you for the kind words and appreciate your loyalty!!"
Profile photo of Mariel Avila

Mariel Avila

December 6, 2024

5  out of  5
rating by Mariel Avila
"I have been super happy with State Farm. The app is so easy to navigate and every time I have questions or need to talk to someone I am pleased with the help I get. My agent Fred is super quick to respond and very helpful."
We responded:
"Mariel, just wanna thank you for your review and more importantly for trusting us with your auto insurance needs. Have a great weekend. Thank you once again."
Profile photo of Abel Gomez

Abel Gomez

December 6, 2024

5  out of  5
rating by Abel Gomez
"A few years ago, a motorcycle hit me on the freeway. The driver run from the scene. Luckily no physical harm, but I was stress, and worry. Went straight to Fred Hetter and staff, they calm me down, made sure I was okay, and started the paper work. I felt I was treated like I was family. The car was fixed and my nerves return back to normal. That day I will never forget because I had helping hands ready to help me! Thank you again Fredd, and ladies that assisted that unforgettable day!"
We responded:
"Abel We appreciate your business and loyalty. Glad you are ok and we appreciate your loyalty. "
Profile photo of Catalina Flores

Catalina Flores

December 5, 2024

5  out of  5
rating by Catalina Flores
"State Farm has been so helpful with all my questions. So happy with their service, I would recommend it to everyone. They are very helpful, and when I am in need at non-business hours assistance, they are there to solve problems. Thank you State Farm Insurance!"
We responded:
"Catalina- Thank you for your kind words!!! We appreciate your loyalty!!"
Profile photo of James Connors

James Connors

December 3, 2024

5  out of  5
rating by James Connors
"I have been with State Farm’s for years and they have always been there for me."
We responded:
"James, Thank you for your kind words and loyalty. We appreciate you and trusting us with your insurance needs "
Profile photo of Margaret Ramos Santos

Margaret Ramos Santos

December 3, 2024

5  out of  5
rating by Margaret Ramos Santos
"Very kind and personable staff. I Would definitely recommend!"
We responded:
"Hello Margaret, thank you for your five star review and feedback!! We appreciate you"
Profile photo of German Quezada

German Quezada

November 6, 2024

5  out of  5
rating by German Quezada
"Friendly and professional service."
We responded:
"Hello German, thank you for your five star review and your loyalty to State Farm Chula Vista State Farm agency!! "
Profile photo of Delilah Mejia

Delilah Mejia

October 22, 2024

5  out of  5
rating by Delilah Mejia
"I have had no bad experiences with state farm and I have been a customer for many years. They always answer my questions and always take care of business. I highly recommend there services. Thank you for all your great customer service. 🙂"
We responded:
"Delilah. Thank you for your positive five star feedback and trusting us with your insurance needs. Much appreciated:) "
Profile photo of TANHYA HERNANDEZ

TANHYA HERNANDEZ

October 22, 2024

5  out of  5
rating by TANHYA HERNANDEZ
"Tengo años con esta aseguranza y siempre me dan atención rápida y eficaz. gracias Equipo state farm"
We responded:
"Hola Tanhya, súper agradecidos por los comentarios y lealtad!!!"
Profile photo of Juan Gomez Gonzalez

Juan Gomez Gonzalez

September 9, 2024

5  out of  5
rating by Juan Gomez Gonzalez
"Muy buentrato y atención al cliente"
We responded:
"Hola Juan, Gracias por darnos un 5 star review de nuestra oficina! Agradecemos sus palabras y por recomendar la oficina Fred Hetter de State Farm! Saludos "
Profile photo of John Duke

John Duke

September 4, 2024

5  out of  5
rating by John Duke
"Fred Hetter State Farm insurance has taken care of my insurance needs for the last 10 years without incident. They have been great with communication, Getting paperwork as I need it and taking care of my insurance needs."
We responded:
"John, thank you for your kind review and for being with us for the past 10 years! I'm glad to know that our communication and service have met your expectations. It's always our goal to ensure your insurance needs are handled efficiently. If you ever need anything in the future, don't hesitate to reach out. - Frederick Hetter - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of beatrice lopez-alferos

beatrice lopez-alferos

August 28, 2024

5  out of  5
rating by beatrice lopez-alferos
"We have been clients of this State Farm locating for decades. They are dependable and give you personal attention when you need. I recommend Fred Hetter for your insurance needs"
We responded:
"Beatrice, thank you for your kind words and for being a loyal client for decades. I'm glad to know that you find our service dependable and appreciate the personal attention we provide. Your recommendation means a lot. If you ever need anything, our office is here to help. - Frederick Hetter - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Susana Jaimes

Susana Jaimes

August 28, 2024

5  out of  5
rating by Susana Jaimes
"They respond fast to any questions that i have i have been with State farm insurance for more that 10 years"
We responded:
"Susana, thank you for your loyalty over the past 10 years. I'm glad our team has been able to respond quickly to your questions. We're here for any future needs you may have. - Frederick Hetter - State Farm Insurance Agent, Chula Vista, CA"
Profile photo of Paul In The 619

Paul In The 619

August 17, 2024

5  out of  5
rating by Paul In The 619
"Insurance isn’t something you really think about until you really need it. State Farm has been our carrier for over 30 years. My wife and I have been happy with State Farm protecting our family. They are a long standing company with a good name. We trust State Farm to be there when we need them. Accessibility, affordability and convenient locations are reasons we went with State Farm and continue to do so."
We responded:
"Hello Paul, Thank you very much for your five star review of the Fred Hetter State Farm insurance agency in Chula Vista California. We appreciate your loyalty! Fred Hetter, State Farm agent"
Profile photo of Peter Bartlett

Peter Bartlett

August 17, 2024

5  out of  5
rating by Peter Bartlett
"I have both Auto and Home insurance with State Farm - Fred Hetter. The few times I've needed them they're always been fast, friendly and efficient."
We responded:
"Hello Peter, Thank you for your five star review of our State Farm office. We appreciate your loyalty and positive words!! Fred Hetter"