State Farm® Insurance Agent Fred Hetter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricardo Vergara
November 21, 2025
5
out of
5
rating by Ricardo Vergara
"State Farm always delivers great service, and Rosalina is especially helpful with our claims and COI renewals. We appreciate their professionalism and reliability!"
Lisa Luna
November 21, 2025
5
out of
5
rating by Lisa Luna
"For the past 6 months, I’ve had to call State Farm several times to add vehicles, temporarily suspend a policy, make some policy changes, reinstate my policies, etc. Every single time, Ricardo O. has helped me. He consistently went above and beyond to assist and explain everything clearly. His patience, knowledge, and kindness were truly exceptional. Thank you for all your help."
Irene Cervantes
November 20, 2025
5
out of
5
rating by Irene Cervantes
"Una atención excelente…muchas gracias a Ricardo y a Rosalina que siempre están muy atentos a atender cualquier pregunta o problema que yo tenga siempre te risueños y amables 🙏🏻😉👍🏻👍🏻👍🏻👍🏻👍🏻"
Jose Juarez
November 19, 2025
5
out of
5
rating by Jose Juarez
"Richard siempre muy atento y servicial, muy feliz con ustedes"
Ivan Lopez
November 19, 2025
5
out of
5
rating by Ivan Lopez
"He was very kind very courteous very helpful. Good information and I was help with what I came in for. I really appreciate it."
Alejandra Ruiz
November 19, 2025
5
out of
5
rating by Alejandra Ruiz
"Excellent costumer service with Rosalina"
We responded:
"Good afternoon Alejandro hope all is well. First off. I wanna thank you for taking time out of your busy schedule to write a five star review of your Chula Vista State Farm Agency Fred Hetter. We know you have many choices and thank you for making us your number one choice for auto insurance. Lastly, I want to personally thank you for pointing out Rosalina’s great contribution to helping you identify your insurance needs and trusting her inhaling your auto insurance. We truly appreciate your business your State Farm agent, Fred Hetter, Chula Vista."
Arturo
November 19, 2025
5
out of
5
rating by Arturo
"Talked to Rosalina, Excellent Service"
We responded:
"Good afternoon Arturo thank you so much for taking time out of your busy schedule to write a five star review of your State Farm auto insurance agency Fred Hetter here in Chula Vista California. We thank you for your loyalty to our agency and for trusting us with your auto insurance needs. Most importantly I want to personally thank you for your reference of Rosalina’s great customer service and once again we appreciate your business State Farm Chula Vista. "
Mirta Hernandez
November 18, 2025
5
out of
5
rating by Mirta Hernandez
"Es muy atenta y amable Rosalina"
We responded:
"Hello Mirta, thank you so much for taking time out of your busy schedule to write a five star review of your State Farm agent Fred Hetter Chula Vista. We thank you for trusting us with your auto insurance and more importantly for being with one of the top insurance agencies in Southern California. Thank you very much for providing specific details as to the tremendous effort in customer service provided by Rosalina we appreciate you’re loyalty"
Miriam Mendoza
November 18, 2025
5
out of
5
rating by Miriam Mendoza
"Muy buen servicio, hemos contado con sus servicios desde hace más de 20 años, Rosalina es quien nos atiende últimamente, siempre amablemente y siempre dispuesto a a ayudarnos como clientes, se agradece poder contar con ellos cuando se necesita 🙂"
We responded:
"Miriam, thank you for your five star review of State Farm Fred Hetter agency and trusting us with your auto insurance. We appreciate you acknowledging Rosalina for her spectacular service. She is a huge asset to the agency! We appreciate you. State Farm Fred Hetter"
cesar ortega
November 1, 2025
5
out of
5
rating by cesar ortega
"Ricardo was great and knowledgeable. He answered all my questions and was very helpful been with StateFarm for many years very happy good experience!"
We responded:
"Hello Cesar, thank you so much for taking time out of your busy schedule to provide us with a five star review and more importantly for sharing your experience with Ricardo. We take a lot of pride and taking care of our customers and we thank you for your loyalty and having your auto insurance with State Farm for a header Chula Vista, we appreciate you. "
Nelida Gamala
October 10, 2025
5
out of
5
rating by Nelida Gamala
"Been with Fred Hetter for years - thank you to this team for always taking care of my family and I and always finding the best solutions for us."
We responded:
"Hello Nelida, thank you so much for taking time out of your busy schedule to write a five star review of your State Farm agent Fred Hetter, Chula Vista, Agency. We appreciate your loyalty and your trust in your auto insurance. Have a great day."
Enrique Becerra
October 7, 2025
5
out of
5
rating by Enrique Becerra
"Excelente servicio Al cliente por parte de Ricardo Ortiz , resolvio mis Dudas respecto a la cobertura de mi aseguranza , muy recomendado !!!"
We responded:
"Enrique, we are ecstatic to have had the opportunity to serve you for the past 12 years! We are grateful for your loyalty and are happy to hear that you have been satisfied with our customer service. Thank you for your kind words. Frederick Hetter - State Farm Insurance Agent, Chula Vista, CA"
Cuahutemoc Arizaga
October 4, 2025
5
out of
5
rating by Cuahutemoc Arizaga
"Fast and friendly!"
We responded:
"Good afternoon thank you so much for taking Time out of your busy schedule to write a five star review of your Fred Hetter Chula Vista State Farm agent. We appreciate your loyalty and trusting us with your auto insurance needs here in San Diego county"
beto dag
September 25, 2025
5
out of
5
rating by beto dag
"Excelente servicio"
We responded:
"Good afternoon Beto. Thank you so much for taking time out of your busy schedule in writing a five star review how to google for your State Farm Chula Vista Fred Hetter agency. We know you have many choices with your auto insurance and appreciate you and your loyalty to your Chula Vista State Farm agent for auto insurance needs. Thank you."
larissa ortiz
September 25, 2025
5
out of
5
rating by larissa ortiz
"Excelente servicio, amable y conocedor con Ricardo Ortiz. Que bueno que haya opción para brindarte apoyo en Español y que mejor que el. Gracias"
We responded:
"Buenas tardes Larissa, Muchas gracias por darnos 5 Estrellas y por reconocer a Ricardo Como un gran ejemplo de el equipo. Gracias por confiar en State Farm Fred Hetter Chula Vista para tus seguros de coche. Gracias "
Melissa Castañeda
September 24, 2025
5
out of
5
rating by Melissa Castañeda
"Great service from Ricky✨"
We responded:
"Melissa, Thank you for your five star review of Ricky at your State Farm Fred Hetter Chula Vista agency. We appreciate your loyalty!! "
Octavio Macias
September 16, 2025
5
out of
5
rating by Octavio Macias
"By far best office in all SD, Fred and his entire team are second to none Rosalina, Ricardo, Alex, Maria and a few others that I did not mentioned my apologies don't remember everyone's name....lol. Everyone gives you above and beyond customer service. I have been here for years and more too come. This team makes Auto/Home insurance a simple process, cannot thank everyone enough 🙏. If u r thinking of insurance think of Fred Hetters State Farm Company."
We responded:
"Mr. Macías!! Thank you for the review. We appreciate your loyalty! Glad to be able to take care of your insurance needs!!!"
Annabel Ramos
August 20, 2025
5
out of
5
rating by Annabel Ramos
"I’ve been insured with State Farm for several years, and they’ve consistently delivered outstanding service. The agents are friendly and professional, specially Ricardo Ortiz. Highly recommend State Farm to anyone who values peace of mind and great customer care."
We responded:
"Good afternoon Annabelle. Thank you so much for taking time out of your busy schedule to write a five star review of your Chula Vista State Farm agency. We know you have any choices and take pride and being the ones that oversee your auto insurance here in Chula Vista. Have a great day."
Aldo Johnson
July 30, 2025
5
out of
5
rating by Aldo Johnson
"Great Customer service and detail support"
We responded:
"Hello Aldo, thank you so much for taking time out of your busy schedule to write a five star review of your Chula Vista State Farm Agency Fred Hetter. We know you have any choices here in San Diego and we take pride and helping you with your Auto insurance needs. Have a great day."
Charlene Autolino
July 14, 2025
5
out of
5
rating by Charlene Autolino
"Ricardo provide the ID Cards for one of my vehicles I needed immediately, appreciate the quick response!"
We responded:
"Hello Charlene, thank you so much for your five star review of our State Farm Agency more importantly for pointing out the great and exceptional service that Ricardo provided we appreciate your loyalty and business at the Chula Vista State Farm Fred Hetter, Agency"
Erick Ramirez
July 8, 2025
5
out of
5
rating by Erick Ramirez
"Great to Deal . And always available when you need help. They keep informed as to any changes. And always good news to get discounts."
We responded:
"Thank you, Erick, for your positive feedback! I'm glad to hear you find our team helpful and always available when you need assistance. We strive to keep you informed and provide excellent service. Feel free to reach out for any insurance needs in the future! Frederick Hetter - State Farm Insurance Agent, Chula Vista, CA"
Fabiola Mariel Rivera Espinoza
July 3, 2025
5
out of
5
rating by Fabiola Mariel Rivera Espinoza
"Excelente que tengan opcion de atencion en Español y recibi un gran servicio y seguimiento del ejecutivo que me atendio Ricardo Ortiz. Muchas gracias"
We responded:
"Hello Fabiola, thank you so much for your five star review of the Chula Vista State Farm Agency Fred Hetter. Also more importantly, thank you for providing extra notes as to the great spectacular service that Mr. Ortiz provides. We take a lot of pride and having high-quality members in our agency and appreciate you taking time out of your busy schedule to acknowledge our team member specifically. Thank you for trusting us with your auto insurance at the Chula Vista State Farm Fred Hetter agency."
Armida Campos
June 25, 2025
5
out of
5
rating by Armida Campos
"Great Service.."
We responded:
"Hello Armita, thank you so much for taking time out of your busy schedule to provide us with a five star review. We thank you for your loyalty and more importantly for sticking with us in the ups and downs of the insurance industry at the Chula Vista State Farm auto insurance agency Fred Hetter."
Salvador Arroyo
June 18, 2025
5
out of
5
rating by Salvador Arroyo
"State Farm always goes above and beyond!"
We responded:
"Hello Salvador, thank you so much for taking time out of your busy schedule and give us a five star review. We appreciate you and your loyalty to the Chula Vista Fred Hetter, State Farm, Agency"
Blanca Cesena
June 10, 2025
5
out of
5
rating by Blanca Cesena
"Great service"
We responded:
"Hello Blanca, thank you so much for taking time out of your busy schedule to thank us and give us a five star review. We know you have many choices and appreciate you trusting State Farm Chula Vista Fred Hetter agency for your insurance needs. We thank you for your loyalty and commitment to our agency and are happy that you are willing to give us a five star review much appreciated"